Promin Prescription Home Delivery

Firstplay Dietary Foods are proud to announce a new dedicated Home Delivery Service in the UK. They have teamed up with us at Dialachemist to provide a FREE Prescription Home Delivery service to you, so that you can receive your Firstplay Dietary Foods products including Promin, Taranis and XPhe Jump direct to your home or chosen delivery address.

Dialachemist is an NHS registered online pharmacy, based in Lancashire and is fully regulated by the General Pharmaceutical Council (GPhC). Dialachemist can answer your queries on products and delivery on the freephone number 0800 008 6366.

Step-by-step Guide to the Home Delivery Service

Step 1 - Registration for the Home Delivery Service 

Please ask your Dietitian or Healthcare Professional to register you for the Dialachemist Home Delivery Service.

Step 2 – Prescription Orders

Once registration has been set up, Dialachemist will contact your GP directly each month, to request prescriptions for Firstplay Dietary Foods products to be sent back for processing. Prescriptions will only be ordered if we have your choices at least 10 days prior to your next delivery being due. You can send your choices through by posting the choice form, emailing info@dialachemist.com or phoning us directly.

Step 3 – Delivery of Products

Delivery is normally every 4 weeks via our courier DPD. If you have provided us with an up to date email or mobile number, DPD can notify you when and what time delivery will be. There is also a DPD app you can download to your phone which puts you in control of your delivery. Please contact Dialachemist if you will be away on holiday to arrange an alternative delivery date. A minimum order restriction of 5 items per prescription will apply. This restriction does not apply to orders containing XPhe Jump protein substitute.

Step 4 - Receipt of products

If you have fresh bread in your delivery please put in the freezer straight away so that the bread will last as long as possible. You will receive a new choice form with each delivery. Please ensure you fill this out and post back as soon as possible or contact us via the methods above so we have your choices for the next delivery.

To view the full Promin product range please click here